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• About CentiQ
  • Action Plan
  • Programmes and activities
  • Organization
  • Publications

Programmes and activities

The following three programmes and four core activities are key elements of the action plan.

Three programmes

1. Finances in order: this programme's goal is to give consumers an overview of (existing) facilities, aids and information, and enable them to make use of these to put their finances in better order and to make sound financial decisions appropriate to their particular financial situation;
2. The habits of youth last a lifetime: this programme's goal is to have young people aged 6-18 learn more about financial matters and how to deal with money. A three-way approach has been chosen, with projects focusing on education, financial training and youth communication;
3. Concern for the future: this programme's goal is to make consumers aware of the need to think and act in lifetime terms, and to inure consumers against financial risks, so that they do not land in financial difficulty due to unexpected occurrences or certain life events.

Four core activities

1. The platform principally focuses on activities that (indirectly) enhance the consumer's position. The platform does not concentrate on laws and regulations, market transparency, enforcement and supervision. However, the platform does support these efforts as much as possible through its activities.
2. Agenda setting and raising awareness: various activities focus on raising consumer awareness, highlighting the importance of keeping their money matters in order, now and in the future. No large-scale campaigns, but building on existing programmes and themes and partners' (public information) activities.
3. Compass: these activities concentrate on providing an overview of existing information, help (aids), building blocks and advice, geared toward consumers and professionals alike;
   Building blocks: based on (research) data and knowledge/insight from partners, building blocks/basic modules are being developed with which partners and other professionals may further develop customised public information, education, and help tools for their specific target groups and clients;
4. Help tools: developing tools, checklists, decision flowcharts, risk assessment tools, savings buffers and virtual guardian angels are priority activities to support consumers in as practical a sense as possible.